FAQ
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How is a hedged grid different from a normal grid?
A normal grid trades one coin, so in a steady downtrend it keeps buying and keeps losing. A hedged grid is long one coin and short another, with the grid on their price ratio. Most of the market-wide move is hedged by the two legs; what is left is the relative movement between the coins.
Can I lose money?
Yes. When the two coins diverge (for example one rallies while the other doesn't), the ratio trends and the grid loses. Losing periods are not rare in backtests, and most of the loss comes from a few sharp divergences. That is why every grid has a loss exit line by default, you are alerted when a pair stops qualifying, and we suggest starting on paper trading.
Is this a grid bot?
Yes. Once started, the platform automatically places orders, takes fills, rebalances both legs and closes positions in your exchange account according to your parameters. You can pause or close manually at any time.
Which exchanges are supported?
How much capital do I need?
We set no minimum. What you actually need depends on the exchange's minimum order size for both coins, the number of grid levels and your leverage. Try the same parameters on paper trading first.
Are my funds safe?
Your funds stay in your own exchange account. We do not hold funds and cannot withdraw. API keys are stored encrypted, and we recommend an IP allowlist. But tools cannot remove market risk, and the grid itself can lose money.
Why no withdrawal permission?
Running a grid only needs to read your account and place orders. Keys that can withdraw are rejected, so even a leaked key cannot move your money out.
Can I try it on paper first?
Yes. Paper trading uses the exchange's own demo funds and the same rules as live. Run it for a while to get used to the parameters and the loss exit line before going live.
Where are orders sent from?
From our server to the exchange, using your API key. They don't go through your computer or phone, so the grid keeps running when you close the page or turn off your computer.
Standard is free. How do you make money?
Mainly through the exchanges' broker programs: when users who opened their account via our link trade, the exchange shares part of the trading fee with us. Your fees stay the same. Advanced is a separate paid plan.
My connection to the exchange is unstable. What can I do?
Grid orders are sent from our server, not through your network. You need a stable connection to log in to the exchange, create API keys, deposit, withdraw and check your account. We recommend LumSub: it has Japan nodes and routes optimized for OKX, Binance and this platform, and connects reliably. See the LumSub website for plans and details.
How do I get or cancel Advanced?
After signing up, pay in USDT on the Pricing page in the app, monthly or yearly. Nothing renews automatically; if you don't renew, you go back to Standard. There is nothing to cancel.